**Privacy Policy — Zoni Surgical**
**Effective Date:** November 13, 2026

**1. Who We Are**
Zoni Surgical (“we,” “our,” or “us”) operates the website https://zonisurgical.com and supplies surgical and medical instruments internationally. For any privacy-related questions or requests, you can contact us at info@zonisurgical.com.

**2. Information We Collect**
We collect personal and business information that you voluntarily provide to us when you:
– Submit an inquiry through our Facebook or Instagram Instant Lead Forms
– Contact us via WhatsApp, email, or our website contact forms
– Request a product catalog, wholesale price list, or quotation
– Leave comments or create an account on our website

This information may include your name, company name, email address, phone/WhatsApp number, country, and inquiry details. When you visit our website, we also automatically collect technical data such as your IP address, browser type, device information, and pages visited.

**3. How We Use Your Information**
We use the information we collect to:
– Respond to your product inquiries and send requested catalogs, quotations, and wholesale pricing
– Communicate with you via email, phone, or WhatsApp regarding orders, samples, or distributor partnerships
– Improve our website, product offerings, and customer support
– Measure and optimize the performance of our digital advertising campaigns

**4. Legal Basis for Processing (European Union / EEA Visitors)**
If you are located in the European Economic Area (EEA), including Poland, we process your personal data under the General Data Protection Regulation (GDPR) based on:
– Your Consent: When you submit a Meta Instant Form, message us on WhatsApp, or accept cookies on our website.
– Pre-Contractual Steps & Legitimate Interests: To respond to your B2B sourcing requests, provide quotations, and fulfill orders.

**5. Meta Lead Ads, Meta Pixel & Cookies**
Our website uses cookies and third-party analytics/advertising tools, including the Meta Pixel (operated by Meta Platforms, Inc.), to measure ad effectiveness and understand how visitors interact with our website.
– When you submit a lead form on Facebook or Instagram, both Meta and Zoni Surgical act as independent/joint data controllers for the information submitted.
– You can control or disable cookies through your browser settings, or manage your ad preferences directly through Facebook Ad Preferences, youronlinechoices.eu (EU), or aboutads.info/choices.

**6. Who We Share Your Data With**
We do not sell, rent, or trade your personal data to third parties. We only share data with trusted service providers necessary to operate our business—such as Meta Platforms, Inc. (for ad delivery and lead generation), our website hosting and email providers, and international shipping/logistics partners when fulfilling an order.

**7. Data Retention & Security**
We retain your inquiry and contact information only for as long as necessary to fulfill your request, maintain business records, or comply with legal obligations. We use appropriate technical and organizational safeguards (including SSL encryption) to protect your data against unauthorized access.

**8. Your Privacy Rights**
Depending on your location (including under EU GDPR), you have the right to:
– Request access to a copy of the personal data we hold about you
– Request correction of inaccurate information or deletion of your personal data
– Withdraw your consent to receive communications from us at any time

To exercise any of these rights, email us at info@zonisurgical.com. We respond to all valid requests within 30 days.

**9. Changes to This Policy**
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.